This notice describes how we collect and processes users’ data through the Triggify website and web app (“app”). The terms “we”, “us”, “our” refer to Triggify B.V. IO, a business in the process of being registered as a legal person under the laws of the Netherlands.​

We are committed to safeguarding the privacy of our users.

‍Controller details: Triggify B.V. IO
Contact email address: info@triggify.io​

Please note, that this privacy notice covers our processing activities as a data controller, namely those relating to your account, information collected through the website, and our marketing activities.​

Whenever you collect and otherwise process information from LinkedIn posts and profiles via the app, our role is a data processor on your behalf. You as a data controller are responsible to process LinkedIn data in accordance with applicable data protection requirements.

Information we collect from you​
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Demo registration
Before registering an account, you can book a free demonstration of how the app works. To perform registration, we will ask you to provide your first name, last name, company name, email address, phone number, how many people you want to give access to the app, and for which use case.​

Additionally, you may access demos that were recorded previously by providing your first name, last name, email address, company name, and LinkedIn Profile URL.​

We will use this information to choose and provide you with the most appropriate type of demonstration and to follow you up with the subscription plans available on the platform. The applied legal basis for these activities is our legitimate interest (GDPR Art. 6.1.f). While signing up for a demo, you may also consent to receive a newsletter from us (GDPR Art. 6.1.a).​

Account and profile setup
If you want to use platform functionality, you will have to register an account. We will ask you for your first and last name, email address, account password, country and address, company affiliation, and voucher code (if any).​

To be able to use the app, you will have to be logged in to your LinkedIn account in your browser and have an active session cookie. Triggify does not collect data on your LinkedIn password and or other login details. If you do not have an active session cookie, we will be unable to provide services to you.​

Please note that for connecting other people’s LinkedIn accounts you must have their consent or another applicable legal basis in accordance with GDPR Art. 6.​

We use your account information to:
- create and maintain your user account, including in connection with other data points listed below. The applied legal basis for this is the performance of the contract (Terms and conditions) between you and us (GDPR Art. 6.1.b) or, if you connect a LinkedIn account of other people, your legitimate interest (GDPR Art. 6.1.f);
- contact you regarding the work of the app or your account, including by email and sending you web notifications (GDPR Art. 6.1.b);
- analyze the efficiency of our app in our legitimate interests (GDPR Art. 6.1.f);
- to send you marketing or promotional materials, to which you agree by accepting our terms and conditions. (GDPR Art. 6.1.a).​

We will store your account data, including the categories from the below sections (app functionality, payments, and technical support) for as long as the Triggify app is being used commercially.​

App functionality
Via the app, you will be able to perform different actions on LinkedIn. We will store and process the following categories of information:​
- all triggers that you set and manage in the app (keywords, LinkedIn user profiles, and LinkedIn company profiles);
- all posts from LinkedIn that match with your set triggers.
- the email address provided by you, where the matching posts will be sent to.​

The applied legal basis for this is the performance of the contract (Terms and conditions) between you and us (GDPR Art. 6.1.b) or, if you connect a LinkedIn account of other people, your legitimate interest (GDPR Art. 6.1.f).​

Payments
We will process your account data to calculate the amount of money payable and provide you with the invoice. You will receive invoices for the use of the platform directly in the mailbox of the provided email address when registering your account.

​For payments, you will be prompted to a third-party payment processing provider, who will store and process your payment information. We will only receive information about payment confirmation, the type of payment method used, and limited payment account/card details used in the specific payment method, from that provider.​

The applied legal basis for processing information about payments is the performance of the contract with you (Terms and Conditions) (GDPR Art. 6.1.b). We also retain financial information to analyze our financial performance in our legitimate interests (GDPR Art. 6.1.f) and to comply with applicable accounting and financial laws (GDPR Art. 6.1.c).​

Technical support
You may leave a request for support by email or via our customer community environment on the Bubbles platform. We use this information to provide you with the help you might need, fix and improve the app, and analyze our efficiency in marketing and product efforts, including by creating statistics of inquiries.​

The applied legal basis for this is the performance of the contract (Terms and conditions) between you and us (GDPR Art. 6.1.b) and our legitimate interest to improve the app (GDPR Art. 6.1.f). If you connect a LinkedIn account of other people, the legal basis is your legitimate interest (GDPR Art. 6.1.f).​

Website, sales, and marketing activities
The following data collection activities are present on our website:​
- Collection of visitor logs (device, browser information, IP address) to ensure fraud prevention and manage user sessions, stored for 6 months of your last visit. The applied legal basis is our legitimate interests (GDPR Art. 6.1.f);
- Cookies – for more information please visit our Cookie Policy;
- Visitor traffic analysis done using third-party analytics providers. This activity, depending on the method used, is performed based either on your consent (cookie tracking) or our legitimate interests (GDPR Art. 6.1.f);
- Provision of a waiting list, free eBook, and other useful materials or events, which a website visitor may obtain by providing their email address. We will also use this information to send you direct marketing messages. The processing is based on your consent (GDPR Art. 6.1.a);
- Organisation of our own webinars and participate in third-party webinars. We will also use this information to send you direct marketing messages. The processing is based on your consent (GDPR Art. 6.1.a).​

We store marketing data for as long as Triggify B.V. IO remains a legal person registered under the laws of the Netherlands. For the activities that are based on consent, you can withdraw your consent at any time by contacting us directly. The withdrawal will not affect the lawfulness of processing based on consent before. You can also opt-out of the e-mail subscription by clicking the unsubscribe button in our emails to you.​

Third-party access to information
We use the following third-party software providers:
- analytics providers to analyze our efficiency and conduct marketing research;
- client relationship management software to manage and perform our marketing (email) activities;email notification providers;
- technical support and ticket management software;
- cloud hosting providers to store and process collected data;
- third-party advertisement providers;
- response forms, app-to-app integrations, and webinar platforms;
- website personalization tools.​

The providers listed above process personal data based on their own privacy policy and will not be able to receive more data than Triggify collects.​

Analytics
When using the analytics services, we collect details of the use of the platform, including, but not limited to traffic data, location data, length of visit, and other communication data.​

Non-personally identifiable information is collected and processed, among other services, by Google Analytics in an anonymized and aggregated way to improve our app’s usability and for marketing purposes. Google Analytics is a web analytics service that tracks and reports user traffic on apps and websites. Google Analytics uses the data collected to track and monitor the use of the platform. This data may also be shared with other Google services.  For more information on the privacy practices of Google, you can check its Policies at www.google.com/analytics/policies/.​

Payment providers
To process payments that you make via the platform, we use third-party payments processors. Please note that we do not receive your full payment details from them, but payment confirmations and details of the transactions you perform (such as, but not limited to, the type of payment method used and limited payment account/card details used in the specific payment method). Payment processors are independent controllers over your payment information which includes your payment card data.​

To learn more about how those third-party payment processors process your payment details, please visit their websites or contact them directly. Contact us by email, so we can give you the names of the third-party payment providers, currently being used by Triggify.

​Integrated plug-ins
The platform allows the connection of third-party software providers via an API. Please note, that whenever you interact with those third-party providers, you provide your information directly to them.​

Other disclosures
In addition to the disclosures for the purposes identified before, we may disclose information about you:
- ​if we are required to do so by law, in connection with any legal proceedings or to establish, exercise or defend our legal rights; and
- in case we sell, license or otherwise assign our company, corporate rights, the platform or its separate parts or features to third parties.​

Triggify has the right and your consent to share, sell or rent your information to third parties. The applied legal basis for this is the performance of the contract (Terms and conditions) between you and us.​

Your rights
You may exercise GDPR rights regarding your personal data. In particular, you have the right to:​
- The right to access your information. You have the right to know what personal data we process. As such you can obtain the disclosure of the data involved in the processing and you can obtain a copy of the information undergoing processing.
- The right to verify your information and seek its rectification. If you find that we process inaccurate or out-of-date information, you can verify the accuracy of your information and/or ask for it to be updated or corrected;
- The right to have your personal data deleted. If we are not under the obligation to keep the data for legal compliance and your data is not needed in the scope of an active contract or claim, we will remove your information upon your request.
- The right to have your personal data transferred to another organization. Where we process your personal data on the legal basis of consent you provided us or on the necessity to perform a contract, we can make, at your request, your data available to you or to an organization of your choosing.​

You can formulate such requests or channel further questions on data protection by contacting us at info@triggify.io​

Security of information
We will take all necessary measures to protect your information from unauthorized or accidental access, destruction, modification, blocking, and copying, as well as from other illegal actions of third parties, however, this is something that can not be guaranteed.​

As we use the services of third-party software providers across several countries outside and inside the European Union, we may transfer the collected data to those countries for further processing. More information on taken international safeguards can be provided upon request.Immediate access to the data is only allowed to our authorized employees and associates involved in maintaining the application or operations of Triggify. Such employees keep strict confidentiality and prevent unauthorized third-party access to personal information.​

Changes to this notice
We may update this privacy notice from time to time by posting a new version on our website (here). We advise you to check this page occasionally to ensure you are happy with any changes. You accept any changes to this privacy policy by continuing the use of the app after changes to this policy have been published on our website (here). If you do not agree with our privacy policy changes you should stop using the app immediately. We advise checking our website (here) regularly for any changes in our privacy policy.